Live Chat AI Agent
For Your Website
The Live Chat AI Agent by Webomatic is an intelligent chat assistant that sits on your website and works for your business 24 hours a day, 7 days a week. It is trained on your business content - your services, pricing, FAQs, and terms - so it can answer visitor queries instantly without any human involvement. When a visitor wants to book an appointment, the agent collects their details, books the slot on Google Calendar, sends a confirmation email via Gmail, and logs the booking in Google Sheets automatically. It is deployed on your existing website with a simple embed, requires no database, no WordPress, and no complex backend. Just a clean PHP-based setup on your existing hosting.
- Answers visitor queries about your services, pricing, and business in real time
- Books appointments and syncs them directly to your Google Calendar
- Sends instant booking confirmation emails via Gmail to both you and your visitor
- Logs every booking detail automatically in a Google Sheet for your records
- Runs on your existing web hosting - no extra server, no database required
What is included in Live Chat AI Agent?
AI Chat Widget
A clean, professional chat widget is embedded on your website. When a visitor opens it and types a question, the AI agent responds instantly - just like a knowledgeable team member who knows everything about your business. The widget works on all devices and screen sizes without slowing down your website.
Trained on Your Business
The AI agent is trained on your actual website content - your services, pricing, packages, FAQs, terms and conditions, and any other information you want it to know. It does not give generic answers. It answers as if it is a well-informed staff member of your specific business, not just any AI chatbot.
Appointment Booking
When a visitor wants to book an appointment, the agent guides them through a short conversation - collecting their name, phone number, service required, and preferred date and time. The booking is then confirmed and all details are saved automatically. No manual follow-up needed from your side to capture the basic booking information.
Google Calendar Integration
Every confirmed booking is added directly to your Google Calendar as an event. The date, time, visitor name, and service are all recorded automatically. This keeps your schedule organised and eliminates the need to manually enter any appointment. You can view all bookings from your phone, laptop, or any device connected to your Google account.
Gmail Email Notification
As soon as a booking is confirmed, an automatic email notification is sent via Gmail - one to your business email so you are immediately informed, and one to the visitor as a confirmation of their appointment. This keeps communication professional and instant without any manual effort from your team.
Google Sheets Log
Every booking is automatically logged in a Google Sheet with all details - name, phone, email, service, date, time, and booking timestamp. This acts as a simple, always up-to-date record of all your appointments. No separate CRM or software is needed. You can access and share this sheet from any device at any time.
WhatsApp Integration
In addition to the AI chat, a WhatsApp button is also integrated on your website so visitors who prefer direct messaging can reach you instantly. This gives your visitors two options to connect - through the AI agent for instant automated responses, or directly on WhatsApp for a more personal conversation with your team.
Mobile Friendly
The AI chat widget is fully responsive and works smoothly on smartphones, tablets, and desktops. Since most website visitors in India browse on mobile, the widget is designed to be easy to open, read, and interact with even on a small screen. It does not interfere with your website's layout or navigation on any device.
Custom Branding
The AI agent is branded with your business name, not with any third-party AI company name. It introduces itself as your own assistant - for example, "Hi, I am the Smart Assistant of [Your Business Name]." Visitors will never know which technology is powering the agent. This gives your brand a professional and modern image.
Runs on Your Existing Hosting
The AI agent is built on a lightweight PHP backend and is deployed directly on your existing cPanel hosting. There is no need for a separate server, no database like MySQL, and no WordPress or any other platform. All API credentials and configuration are stored securely in a server-side config file, not exposed in the browser. Google Sheets serves as the booking record - no extra software needed.
Monthly Chat Plan
The AI agent runs on a monthly chat plan, meaning you choose how many conversations your agent handles per month. Three plans are available - Starter (100 chats which is free), Growth (200 chats), and Pro (300 chats). This keeps costs predictable. If the monthly limit is reached, the widget politely directs visitors to contact you directly. Overage chats are available at an additional charge.
Content Updates
If your services, pricing, or business information changes at any point, the AI agent needs to be updated with the new content so it continues to give accurate answers. Content updates are included as part of the maintenance. We will update the agent's knowledge base to reflect your latest information, keeping it accurate and useful at all times whenever needed. It will be renewed from 2nd year onwards.
Understand Pricing
Transparent Pricing - No Hidden Cost
| Development and Renewal Cost | ||
|---|---|---|
| First Year Investment | Renewal from 2nd Year | GST |
| ₹ 28500 | ₹ 7500 | 18% Extra |
| Monthly Chat Packages | ||||
|---|---|---|---|---|
| Starter Plan (100 Chats/Month) |
Growth Plan (200 Chats/Month) |
Pro Plan (300 Chats/Month) |
Extra Chat (Beyond Plan) |
GST |
| 100 Chats / month Free | ₹ 1750 / month | ₹ 2500 / month | ₹ 10 / chat | 18% Extra |
FAQ for Live Chat AI Agent
What is a Live Chat AI Agent for a website?
A Live Chat AI Agent is an intelligent chat widget placed on your website. It is trained on your business content - services, pricing, FAQs, and terms - and can answer visitor queries instantly, book appointments, send Gmail notifications, and log bookings in Google Sheets, all automatically and without any human involvement.
Do I need a separate server or database for this?
No. The Live Chat AI Agent runs on your existing cPanel hosting using a lightweight PHP backend. There is no need for a separate server, no MySQL database, and no additional software. Google Sheets handles all booking records, so your existing hosting setup is completely sufficient.
How does the appointment booking work?
When a visitor wants to book, the AI agent asks them a few questions - their name, phone, service required, and preferred date and time. Once collected, it adds the booking as an event on your Google Calendar, sends a Gmail confirmation to both you and the visitor, and logs all details in a Google Sheet. The entire process is automatic.
Will visitors know it is an AI and not a real person?
The agent is branded with your business name only and never mentions any AI company name. It introduces itself as your business assistant. If a visitor directly asks whether it is a bot, it can be configured to answer honestly or simply redirect them to contact you directly. The branding and tone are fully in your control.
What happens when the monthly chat limit is reached?
When the monthly limit is reached, the agent politely informs the visitor that the chat service has reached its limit for the month and directs them to contact you via phone or WhatsApp. Extra chats beyond the plan are available at Rs 10 per chat, or you can upgrade to a higher plan at any time.
Can the agent answer questions about my services and pricing?
Yes. The agent is loaded with your actual business content - services, packages, pricing, terms, FAQs, and any other information you provide. So when a visitor asks "What is the cost of your service?" or "Do you offer this?" the agent answers accurately based on your real information, not generic responses.
What is the difference between the Starter, Growth, and Pro plans?
All three plans include the same features - AI chat, appointment booking, Google Calendar, Gmail notifications, Google Sheets log, content updates, and maintenance. The only difference is the number of chat conversations allowed per month. Starter allows 100 chats at Rs 999 per month, Growth allows 200 chats at Rs 1799 per month, and Pro allows 300 chats at Rs 2499 per month. All prices are exclusive of 18% GST.
What is included in the one time setup cost?
The setup cost of Rs 15000 + 18% GST covers building the AI chat widget, PHP backend, appointment booking flow, Google Calendar integration, Gmail notification setup, Google Sheets log, custom branding with your business name, and loading your business content into the agent. It is a one time charge. The monthly AMC plan starts after setup.
What if my services or pricing changes later?
Content updates are included as part of the monthly AMC plan. If your services, pricing, or any other business information changes, simply inform us and we will update the agent's knowledge base to reflect the new information. The agent will start giving accurate answers based on the updated content immediately.
Can this be added to my existing Webomatic website?
Yes. The Live Chat AI Agent can be added to any existing website built by Webomatic or any other static or PHP-based website. It requires only a simple embed code or PHP include on your pages. No redesign or rebuilding of your website is required. It works alongside your existing contact forms and WhatsApp button as well.